Returns & Refunds Policy

At Nimmz Babies, we are committed to ensuring your satisfaction with every purchase. If you are not entirely happy with your order, we offer a 7-day return policy to make the process as smooth as possible.

Eligibility for Returns

  • Returns are accepted within 7 days of delivery.
  • Items must be unused, unworn, and in their original condition with all tags and packaging intact.
  • Products that are damaged, used, or not in their original condition will not qualify for a return.

How to Initiate a Return

  1. Contact us at sharon@nimmzdigitalworld.com with your order number and details of the item(s) you wish to return.
  2. We will guide you through the return process and provide a return address.
  3. Pack the item securely and send it to the return address provided.

Return Shipping Costs

  • The customer is responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong or defective item).
  • We recommend using a trackable shipping service to ensure your return reaches us safely.

Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 5-7 business days and credited back to your original payment method.
  • Please note that shipping fees are non-refundable.

Exchanges

  • At this time, we do not offer direct exchanges. If you need a different item, please return the original and place a new order.

Non-Returnable Items

Certain items, such as personalized or final-sale products, are not eligible for returns. This will be clearly mentioned on the product page.

Need Help?

If you have any questions about our Returns & Refunds Policy, feel free to reach out to us at:
Email: sharon@nimmzdigitalworld.com

Thank you for choosing Nimmz Babies. We value your trust and look forward to serving you again!